Module::Messaging
The messaging module is a very reliable and secure way to communicate between
users of the system. Because it uses the internal messaging system and is decoupled
from the internet, it is very secure and has no risk of viruses. When an email is
sent, you can see if the recipient has actually read the email as well as the date/time when they read it. You can set varying
levels of priority for you email messages. Instant messages may be used to send
a popup message to any other user currently logged into the system. This is useful
for quickly relaying information to someone else.
The messaging module also serves another purpose which is to allow users to subscribe to events and receive real-time notification when an event takes place. For example, when a prospect using the website requests more information about a vehicle an event will be triggered and any user who is subscribed to this event will instantly receive a pop-up or email message indicating that there is a prospect who should be contacted. Another example of an event would be when a deal is delivered, or a new work order is created, or even when a user logs into the system. Some events require a security level to be able to subscribe to.
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